I’ve covered the sad story of TheLadders in many columns on this blog over the years. So, what’s up with this poster child of bad behavior in the career space?
- The company’s $2,500 “We guarantee you a job” offer is long gone.
- The front-and-center resume writing offers have disappeared.
- Of course, a class-action suit about TheLadders’ misrepresentations about “ONLY $100K+ JOBS! ONLY $100K CANDIDATES” eliminated that ad campaign.
TheLadders’ home page used to feature links to all sorts of assets for job hunters and employers. Good, free content is how any online business succeeds today. There’s nothing on TheLadders home page to suggest there’s anything of value for anyone.
TheLadders website is now a dismal collection of five links that drive you straight to a data collection form and a subscription page. TheLadders doesn’t even pretend any more. It’s site is 100% carny-barker sales pitch, and that’s an insult to carny barkers.
There’s been nothing worth reporting or writing about TheLadders.
But a comment today on an early-2013 story I published, TheLadders sued for multiple scams in U.S. District Court class action, reveals that consumers should stay worried, and so should the courts. Nothing has really changed with this company’s M.O.
TheLadders is still all about parting you from your money by advertising non-existent jobs. I’ll let reader Steve C tell it:
I subscribed to TheLadders.com in mid June 2013 to apply for a single job which I was led to believe was exclusive to TheLadders. I found a marketing job posted on TheLadders. Although I was able to figure out that the job was with Husky due to some of the language in the posting. However I could not find that job on Husky’s website to apply directly. When I clicked on apply from TheLadders.com, it took me to their payment page. Since I was really interested in that job I decided to sign up for their best deal, a 3 month plan. After subscribing I clicked the apply link and the fraudsters at TheLadders redirect me to Husky’s website, where, you guessed it, job was long ago expired. I emailed TheLadders my concerns and basically it was an “eat crow” moment. Although their subscribe page led me to believe that this was an exclusive job, their agent “Timmothy S.” said that it was not exclusive and that it must have just expired. I promptly turned off the subscription auto renewal.
I will say that generally their email advice is OK but it is free anyway. At the time TheLadders were no longer promising that all jobs were above $100k, but they were still claiming exclusive high paying jobs. They are a scam and I would not recommend them. Use their free subscription and the google the job description to find the job. You can also look to see who the recruiters are that pull your profile and the connect with the recruiter via LinkedIn.
[Click here for Steve C's entire comment.]
I have one piece of advice for Steve C: Don’t just turn off auto-renewal. Contact your credit card company to make sure TheLadders does not keep dinging your account for the subscription fee. You wouldn’t be the first “member” who cancelled and found — months later — that fees will still being charged to your card. “Oops,” says TheLadders.
What’s most telling about this story is the statement of the customer service rep: He admitted that the job posting “was not exclusive” and that “it must have just expired.”
It seems TheLadders customer service reps are still sliming their customers, reading from the same script that TheLadders’ customer Alishia reported in TheLadders: Job-board salary fraud? In essence, “Whoops!” and “Not our fault.”
Give us all a break, Marc Cenedalla. Pack it in.